FAQ

CAN I RETURN MY ORDER?

Yep! If you're not 100% happy with your Butterfly Maternity Pillow in the first 7 days of use simply contact us for details on how to return it for a full refund.

HOW DO I TAKE CARE OF MY PILLOW?

For the best shaped Butterfly Maternity Pillow we recommend regular plumping. If you feel that it’s starting to look soiled, flat or lumpy, bring it back to life with a gentle machine wash at a maximum of 60° Celsius (55° Celsius kills dust-mites) and tumble dry to rejuvenate.

CAN I ORDER OUTSIDE OF AUS?

We currently ship across Australia, United States, Canada, Japan & Europe. If you live outside of these countries please contact us for special deliveries.

DO THE BUTTERFLY PILLOWS COME WITH A WARRANTY?

Your Butterfly Maternity Pillow has a 12 month warranty. This does not include damages inflicted by external factors.

HOW LONG DOES SHIPPING TAKE?

Standard shipping within Australia is an estimated 1-3 business days delivery for metro areas and 3-7 business days for rural areas. Or $10 express shipping guarantees delivery within 3 days

Standard International shipping can take between 3-21 days for most countries.

For a more accurate time frame of your delivery please contact us

WHAT IS YOUR CONTACT NUMBER?

Our telephone number is 07 5515 7909 or if your calling outside of Australia dial +61 7 5515 7909

WHERE ARE THE PILLOWS MADE?

Every Butterfly Maternity Pillow is made and manufactured in Melbourne, Australia.

WHAT ARE THE PILLOWS MADE OF?

The Butterfly Maternity Pillow is covered with Japara Cotton; a quality cotton soaked with a natural beeswax coating to ensure durability and provide a silky look and feel.

The filling of the pillow is made of Comfortfil® which are thousands of tiny Siliconised polyester fibre balls moving independently of one another, making the pillow easier to plump and therefore creating the optimum neck and back support.

WHAT DO THE PILLOWS FEEL LIKE?

The Comfortfil® filling gives The Butterfly Maternity Pillows a feather like feel without the quills that are commonly found to poke through real feather pillows. Making The Butterfly Maternity Pillow the perfect investment for those looking for a soft, supportive pregnancy pillow without the hassle of feathers.